I know that lineup image has thoroughly trashed my layout. I promise I’ll fix it when I get to a computer with Photoshop on it. It’s OK, I don’t think either of my readers really cares, but I just thought I’d let you know that I am actually a fairly conscientous blogger and I’m aware when I make stuff look like crap.
On the other hand, I have been working about 15 hour days all week, including this weekend and continuing into tomorrow in order to support Major Home and Auto Insurance Provider’s call routing so that those many thousands of people insured with us in the impacted areas can get through to a representative to file their claim and get a check so that they can eat and sleep. A Major Long-Distance Carrier whose network my company uses had some major issues receiving hand-off from the local phone company down there and that was causing all kinds of headaches. It’s all ok now though thanks to the tireless efforts of our voice support team. It’s funny, but until I started working in telecom, I never even considered how much effort went into ensuring that the phones work. You never realize just how important that simple little device is. And it is simple. Two wires, a microphone, a speaker and a hook switch have altered the very structure of communication amongst humans. Something that hadn’t happen prior to that in thousands of years. While writing and telegraphy were gigantic milestones, it took centuries for their effects to be felt by the average person. In the hundred or so years since the telephone was invented, Human Life has become unrecognizable from someone living in 1880.
I feel grateful that I can help my company help the people it does. I don’t mind the hours. I don’t mind the work. I just want to help. This is all I have.
I will be donating a little over $100 (all of my rainy day pocket change savings from the last 6 years), 2 flats of baby food and another $10 in non-perishables to the effort through my employer. They have promised to match dollar-for-dollar all of the cash donated through them. Please check with your employer and see if you can do the same.